Meet a GMN hero: Terry Wallace

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By gmn_admin | May 09, 2014
GMN hero Terry Wallace

It’s a special feeling to be able to say you’ve been with the same company your entire career. That is something that Terry Wallace, the Indigo Press Operator at GMN's Seattle, WA Division, can proudly say. He has been with us for 34 years and he is responsible for printing many of our customers’ orders. In his role, he operates the digital offset printing press and works with our in-house designers and engineers to ensure that parts in development can be produced within the standards required by our customers. 

In his capacity, Terry has become the go-to guy for many rapid prototyping projects.  We are one of the industry leaders for rapid protoyping because of people like Terry. Thanks to his expertise on the press, new prototyping projects get turned around quickly, which allows our customers more time to finalize their design, and progress from development to production.  

There’s a lot of pressure in a role like this because each order is so unique – different colors and different types of ink, printed on different types of materials, each with a different requirement for durability, environmental conditions, and regulation requirements.  Lucky for our customers, Terry knows the job inside and out.

Terry also works hand-in-hand with the art department and design and engineering support teams to ensure the client’s specifications are met.  His natural curiosity and pride in what he does has been a driving force behind GM Nameplate’s evolution from flat, two-dimensional nameplates to three-dimensional parts and larger value-added assemblies.  More specifically, Terry’s work has pushed GM Nameplate’s capabilities in the medical device industry.  Not only are these parts quite complex but they come with a set of regulatory standards that must be closely followed.  With Terry’s background and expertise, he has been able to make sure all standards are seamlessly met without hindering the timeline of the project. 

Terry recalls a time when the Indigo Press was not meeting the needed quality for a customer job. Terry stopped the press, took the time to experiment with the press settings, and after a few test runs, got the parts up the required specification. Thanks to his expertise, the parts were delivered on time without the customer being the wiser. 

The GM Nameplate culture fosters an atmosphere of accountability to the customer.  It doesn’t matter if you are in a customer facing role or not – the customer is always top priority. GMN heroes like Terry Wallace are a testament of this culture.

For over half a century, GM Nameplate has been serving the nameplate manufacturing industry with pride and commitment. To celebrate GM Nameplate's 60th anniversary, we are shining the spotlight on some of the people who have helped make GM Nameplate and our customers successful.