As we reflect on the past 12 months and look forward to 2018, GMN Aerospace would like to take a moment to express our gratitude to our customers and our excitement for what is on the horizon. 2017 gave GMN Aerospace a lot to celebrate, including being awarded with our fourth Boeing Supplier of the Year Award. Now, in the birth of a new year, it’s time for us to set new goals, carve out an execution plan, and get to work.
On September 14th, Paul Michaels, GMN Aerospace Corporate Director, attended the 2016 Engineering Lean & Six Sigma Conference in San Antonio hosted by the Institute of Industrial and Systems Engineers. This conference was an opportunity for GMN Aerospace to learn about the latest and most efficient ways to eliminate waste and improve quality within an organization.
GMN Aerospace would like to announce that our San Jose, CA Division recently received its AS9100C certification.
Recently, GMN Aerospace was recognized by Lockheed Martin for exceptional performance in 2015. This acknowledgement was for achieving 100% quality and 100% delivery scores throughout 2015 and for our dedication to maximizing performance and sustaining a superior level of excellence. GMN Aerospace has been working with Lockheed Martin for many years, and we have worked hard to successfully support their programs with consistent on-time delivery and high quality products.
SEATTLE, WA – February 25, 2013 – GM Nameplate, parent to GMN Aerospace, announces staffing changes within the company’s quality department.
Martin Espinola, the current Director of Quality for the Seattle, Washington Division of GM Nameplate has been promoted to Corporate Director of Quality and Regulatory Affairs. Michael Wodrich has been hired as the new Director of Quality for the Seattle Division. In addition, three members of the quality team have recently completed their Six Sigma Black Belt exams.
We are always looking for ways to do everything we do better, smarter and faster. Improving our cycle time not only means getting product to customers faster, but the ability to work on more projects. GMN Aerospace has processes in place to reduce cycle time, which involve collaboration across all departments; administration, art, printing, fabrication, inspection and shipping.
We recently posted about our bi-annual customer survey that was conducted this spring. In addition to the regular bi-annual customer survey, we also went over the trends in our customer surveys from the last five years. This project showed us what areas have improved and areas that continue to improve, as well as where we might need to focus more attention.
GM Nameplate recently conducted its bi-annual customer survey, which included responses from customers who placed an order from November 2011 to April 2012 . The survey, which measures customer’s satisfaction is used to gauge how we are doing — areas that we need to improve, and areas that we are doing well. Regular customer feedback is imperative to ensuring that we are doing a good job, and continuously moving forward in quality, service, delivery and overall satisfaction.