“We have a history that shows not just where we’ve been, but where we are going.”
January 24, 1984 marked a special day — his first day on the job. Traveling from New York City to Seattle, on a Greyhound bus in 1984, is how Fabrications Supervisor Mark Privett began his career at GM Nameplate. Calling his coworkers family and his department home, Mark has entrusted a deep care and influence in not only the family of GMN, but its customers as well.
Overseeing the fabrications department, Mark recognizes the strengths in his operators to make assignments for best quality of product. Getting his hands dirty and helping pick up jobs, or making sure paperwork and certifications are organized; Mark gives his all and maintains his sense of humor through the challenges. His job fluctuates depending on the day. Some days more stressful with the amount of projects, and others right on schedule. No matter the day, once customers decide what they need and when they need it, Mark is the guy to coordinate production, giving them exactly what they want — the best product.
“I really love the fact that the customer can rely on us. They know we will follow through and be successful meeting their needs. I truly care about what’s going on in my department and what’s going out the door. It’s important to me,” says Mark.
Carrying gratification in the success of GMN, Mark smiles at the fact he’s been here for half of GMN’s history. “The company has earned it,” says Mark, and so has he. Challenges are considered a motivation and an opportunity to grow, according to Mark. Once a customer was in need of a fast replacement for a part they lost. Mark was quickly contacted by the customer in need of a dire replacement. He coordinated and processed another part in very short time, leaving the customer grateful and relieved.
“When offered a challenge, we will rise to the occasion. It helps us grow. We will continue to meet our customers’ needs,” says Mark.
Mark knows customers have helped make GMN what we are today. He continues to provide customers with the best product we can produce, knowing it is exactly what they want. Even though he may not directly work with them, he is dedicated to the customer and holds their requests to a high standard. His reliability and devotion are what makes Mark a GMN hero.
For over half a century GM Nameplate has been serving the nameplate manufacturing industry with pride and commitment. To celebrate GM Nameplate’s 60th Anniversary, the team at GM Nameplate decided to shine the spotlight on some of the people who have helped make GM Nameplate and our customers successful.