“We do our best. Quality comes first.”
Making the customer happy and giving them quality product, is a common philosophy between each one of our employees at GM Nameplate. For some, this concept is practiced in shipping product, writing tickets or even ensuring perfection in each project’s ink. For Julian Murillo however, this company philosophy is performed in his role of leading the screen department at the San Jose, California division. Helping plan each day for his department, looking for tickets, assigning jobs, and making sure the departments facility is in working order, are just a few of Julian’s everyday tasks.
“I’ve always viewed Julian as a leader in the screen department, regardless of his title. He can do anything — if it goes through his department, he makes it happen. He comes to work, every day, with the best attitude toward every person in the entire building, and it doesn’t just end when he walks out the door,” says San Jose Customer Service Manager, David Fabris.
Julian has been a part of the GMN family for over 23 years, and has carried the title of screen department lead for 15. He is always ready and willing to lend a helping hand in his work with internal customers, directly with production control and inspection. As Julian says, “…mucho orgullo (much pride) — I’m proud of what I do.” Both customers and the entire company recognize the pride Julian has in every area of his work, his coworkers, and the company of GMN.
“I help with whatever they need. Sometimes the sales people come to me and say, ‘Julian can you please help me with…’ and I never say no. If they’re happy, I’m happy,” says Julian.
A recent challenge Julian overcame not only ended with a satisfied customer, but more importantly, a working device to save lives. A medical company had a die-cut component from another supplier that continually failed. They came to GMN needing a change, unsure of how or what could fix the problem. Julian and a few others provided a suggestion to redesign the part by changing the way the material was built and cut. The lifesaving medical device hasn’t failed since.
“I feel rewarded and am able to say, ‘Wow! We can do anything because we have the right people.’ We are a team. I feel special because of the relationship I have with my crew — we are very close. When we work together, everything comes easy,” says Julian.
The team of GMN is thankful for each one of our employee’s role within the company. We are a team, and more importantly, a family. Julian’s pride, work ethic and blissful attitude are what make him a GMN hero.
For over half a century GM Nameplate has been serving the nameplate manufacturing industry with pride and commitment. To celebrate GM Nameplate’s 60th Anniversary, the team at GM Nameplate decided to shine the spotlight on some of the people who have helped make GM Nameplate and our customers successful.