Working out of the office by day and conference calls by night, is a view into the life of GM Nameplate Singapore Divisions’ Operations Manager, Daryl Lim. His dedication to the success of each GMN customer illustrates his devotion. Daryl’s efforts in Asia aren’t finished when he leaves the office but continue with conference calls between US divisions and customers because of the time difference.
Daryl graduated with a degree in engineering and has been part of the GMN team since July 2001. He has withheld a variety of roles in the past 14 years and has progressed into the responsibility of overseeing the Singapore Division’s daily operations. Daryl is able to gain feedback and a better understanding of needed improvements by walking through the entire plant on a daily basis while inspecting projects and speaking to staff.
Daryl collaborates directly with customers to serve as what he calls a “solution partner.” He finds this the most important aspect of his job. GMN customers are his priority, as he solves challenges, provides solutions, and delights customers by exceeding their expectations — becoming not only partners in business, but also personal friends.
A great memory Daryl has of an exciting moment in Singapore, was when the entire city had a black-out and lost power and light. Daryl quickly rose to the occasion. He got the plant up and running quickly to continue production as fast as possible. There was no delay for Daryl, but rather excitement to fix the problem and meet the challenge.
“There has never been a boring day in my 14 years. Every day brings a new challenge, whether it is coming from engineering, production, or a shipment. You never know what each day will present,” says Daryl.
Starting as a nameplates manufacturer in 1954, GMN has evolved to do much more. Our success is due to being a company that serves a broad array of markets, and serves them well. Not only have we expanded our capabilities, we have expanded our global footprint as well. GMN opened the Singapore Division in 1997. The plant allowed us to provide more cost effective solutions to customers, while still maintaining quality and efficiency. Daryl has been one of the many working hands in this process, using his knowledge to better GMN on a daily basis and provide customers with the best solution. His devotion to the company and motivation to solve problems is what makes Daryl a GMN hero.
For over half a century GM Nameplate has been serving the nameplate manufacturing industry with pride and commitment. To celebrate GM Nameplate’s 60th Anniversary, the team at GM Nameplate decided to shine the spotlight on some of the people who have helped make GM Nameplate and our customers successful.