GMN Aerospace announced today that it has received the 2018 Boeing Performance Excellence Award (BPEA). The BPEA is The Boeing Company’s annual program that recognizes suppliers who have demonstrated high-performance standards.
In accordance with Boeing’s Supplier Performance Measurement rating system, all suppliers were rated on key parameters including delivery, quality, engineering, cost, and support services. Among its vast network of over 13,000 global suppliers, The Boeing Company recognized 382 suppliers this year who achieved either a Gold or Silver level BPEA. With a quality and delivery rating of over 99 percent, GMN Aerospace maintained a Silver composite performance rating for each month of the 12-month performance period, from October 2017 to September 2018.
The 2018 BPEA award is GMN Aerospace’s eleventh consecutive time receiving the prestigious recognition. Over the past year, GMN Aerospace has delivered over 1.5 million pieces to The Boeing Company, supporting all their commercial programs, as well as Boeing Defense, Space & Security and Boeing Global Services (BGS). GMN supplied over 70,000 unique part numbers including interior and exterior mandatory markers and placards, injection molded plastics components, and other integrated assemblies.
“Receiving this recognition from The Boeing Company for the eleventh consecutive time is truly momentous. It lucidly reflects GMN’s unwavering commitment to exceeding customer expectations,” said Daniel Munson, Aerospace Fabrication Lead at GMN Aerospace. “It requires a genuine team effort to achieve this level of quality, service, and support for Boeing. I feel so fortunate to work with such passionate and creative people who continue to improve and innovate each day.”
As a proud partner of The Boeing Company for over 50 years, GMN Aerospace is honored to be able to contribute to the success of one of the largest and most influential aerospace companies in the world.
As electronic devices are getting smaller, a major concern that largely looms over engineers and designers is the dissipation of heat. All electronic devices emit heat, which without a proper outlet, could lead to a spike in the internal temperature of the device, ultimately resulting in its failure. Trapped heat in a device can not only damage critical internal components but can also negatively impact the performance of the device. To lower the temperature of the device, it is essential to dissipate the heat from the heat source to a heat sink (air duct or vent). Thanks to thermal interface materials, engineers have one less reason to worry now. Often integrated into devices at varying stages of product development, thermal materials enhance the thermal conduction between two components to facilitate the transfer of heat away from the heat source.
Measured in watt per square meter of surface area for a temperature gradient of one Kelvin for every meter thickness (W/m-k), thermal conductivity is the rate at which heat passes through a material. When an integrated circuit (IC) in a device gets hot, a thermal material drives the heat in a vertical direction away from the heat source. W/m-k is the measurement of how fast the heat is transferred from the IC to the heat sink. However, if the thermal material doesn’t intimately marry with the IC, it creates air bubbles. These air bubbles can slow down or disrupt the transfer of heat, known as impedance. A thorough understanding of conductivity and impedance is vital towards selecting the optimal thermal material for any given application.
Thermal management solutions
Fortunately, companies such as 3M, Laird and Bergquist, have opened doors to several thermal management solutions in the form of thermal pads and conductive tapes. Designed in a variety of thermal conductivities and softness grades, these materials flow into the nooks and crannies of the heat sink and IC to offer a high degree of “wet out” for more efficient heat transfer. Available in different thicknesses, they also provide excellent gap filling properties in most cases.
Advantages of thermal interface materials
Some of the core advantages of thermal materials include:
- Enhanced thermal coupling between the heat source and heat sink
- High conformability to uneven and irregular substrates
- Quick and easy application
Applications for thermal interface materials
Suited for diverse applications such as handheld electronics, notebook and desktop computers, memory modules, telecommunications hardware, and flat panel displays, thermal materials can significantly enhance the durability and performance of the device.
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GM Nameplate (GMN) recently added design and development authority to its AS9100D certification. Overall, the AS9100D certification is a Quality Management System (QMS) standard that is specific to meeting the rigorous needs and requirements of the aerospace industry. GMN has been certified under the AS9100 QMS standard since 2007, but the addition of the design and development authority included within our certification as well is a newer development.
So, what does this design and development certification mean to our customers? It means that we are not only in compliance with the latest set of stringent aerospace quality standards, but we are also now certified to take on design ownership of your graphic and functional products.
This certification ensures that we have a robust quality system in place to manage your new project from the quoting process, to design, manufacturing, final testing, inspection, and delivery. Before receiving this design authority, GMN was still qualified to handle all aspects of customer’s projects throughout the entire manufacturing process, however, we were limited to only providing design support and guidance. Customers would come to us with a pre-determined design or concept and we would offer direction on how to manufacture the product. Now, GMN is certified to offer full-scale design and product development services to our customers. Customers can come to us with a rough napkin sketch or basic performance specifications and we can partner with them to design and develop their desired product from scratch. With the high stakes that come with aerospace manufacturing, GMN has the experience, knowledge, and capabilities to aid our customers in designing high-quality products and is confident in our ability to drive and take ownership of that process from conception through final production.
To quickly summarize how this process unfolds, we start with our quoting process, gathering customer input to perform an in-depth design review. We then decide on what processes and materials will be needed, followed by verification and validation of the final design. Once our engineering team has verified that we’ve met all the customer’s requirements, a manufacturing package is assembled and forwarded to the customer service team for entry into our production process for manufacturing. The product is then built, tested, inspected, and delivered!
For any aerospace product, the design phase is undoubtedly the most crucial phase of the manufacturing process because that’s where instrumental specifications for quality, safety, design, and functionality are determined. If the proper quality planning and control systems are not established during this stage, it can have adverse effects on the rest of the manufacturing process. With this new design and development certification, GMN has proven that we have the necessary quality system and design procedures in operation to effectively and repeatedly meet the strict standards expected within the aerospace industry.
If you have an upcoming project that you’d like to explore with GMN, contact us today to meet with our in-house experts.
This year, I had the opportunity to speak at the Pacific Northwest Aerospace Alliance (PNAA) Women in Aerospace Conference on May 2nd. Accompanied by nine of my teammates, the overall conference had approximately 300 attendees and 23 speakers from over 108 companies. This marked the first time that a member of the GMN Aerospace team has spoken at this event. My speech was centered around the topic of “Expanding your horizons – Getting outside your comfort zone.”
I’d like to thank GMN for letting me show my determination to go after what I may not be qualified for on paper but have a willingness to learn and be coached on to reach my goals, even when they are outside of my comfort zone or not listed in my job requirements. The more we grow, so does our value. Make a list of your experiences and post it somewhere you can see it daily to remind you of where you’ve been and where you’re striving to go and use that motivation to make it happen.
Within the competitive landscape of the aerospace industry, GMN Aerospace constantly strives to meet our commitments to our customer’s specifications and quality standards. After experiencing an increase in our statement of work over the past year, about 25% of the work produced by GMN Aerospace was supported by short-flow and aircraft on ground (AOG) requests. This translated to our team delivering over two million parts to more than 300 customers in 2018. During this time, the GMN Aerospace team is proud to have maintained a consistent quality rating of 99%.
GMN Aerospace is always looking for ways to improve our internal processes to better meet our customer’s needs and produce products of the highest quality. That’s why we invest heavily in lean manufacturing initiatives such as our Value Stream Team (VST) events and collaborative customer engagement.
In addition to the insights gained from listening to our customers, our team is extremely thankful for the collaboration and teamwork that we experienced with our customers throughout the past year, which played a role in our ability to sustain high quality ratings. As we look to the year ahead of us, we are excited to continue to uphold strong quality ratings and grow our relationships with our customers.
At GMN Aerospace, we continually focus on ways to enhance our lean manufacturing and waste reduction efforts, including activities such as our value-stream team (VST) events in collaboration with our customers. So, when I came into the fold at GM Nameplate (GMN) as the new supervisor of the aerospace quality assurance team, I planned to take measures to make any improvements possible within the quality assurance team and process. During my initial introduction, I observed a team with a high degree of focus and quality of work, with an opportunity for an increase in morale as well.
To begin, my first priority was to listen to my team. Once a week for six weeks, I asked my team members to give me a suggestion on how to improve their work in any way. Following each round of submissions, I immediately acted upon the suggestions that were feasible.
Next, I worked on cross-training the team on the various types of quality assurance that occur within our department. This effort helps to ensure the work load is evenly distributed and allows us to continue to produce high-quality results even when a team member is absent.
I then focused on improvements to our work area, including changing the way that our desk pods are situated and more efficiently organizing supplies. We are forming contingencies to make the best use of the space possible and to create a more peaceful and productive work environment.
In addition, we started to consider reinstating the “Jet Line process,” wherein the responsibility for a single job is split between two team members. The last time this strategy was implemented, we experienced a 20% increase in production. Therefore, moving forward, I am looking into altering a few work protocols in order to fit in the “Jet Line process” within our department.
Finally, I reviewed an ergonomic assessment that had been conducted by workplace performance experts. In this assessment I uncovered instructions to implement a five-minute mini-break. During this five-minute break, you can stretch your body, shift your mood, have a laugh, take a few deep breaths, or change your perspective (by looking somewhere besides your screen). You can use it to recharge your batteries, reduce the negative effects of stress, and reconnect to your sense of well-being.
As a result, I initialized a once-per-hour five-minute mini-break for our group. The response was immediate and extremely positive.
Led by a different team member at the top of each hour, my entire team would stand up and partake in activities such as looking over 20 feet away, using resistance bands, and stretching. Now, I regularly hear laughter and open dialogue on ways we can improve the work performance of the entire group and see team members assisting each other to overcome small challenges.
Overall, the aerospace quality assurance team at GMN is actively and effectively working to increase productivity and morale within our team, and the results have been tangible. As we continue to improve these efforts, we can continue to serve our customers at the highest possible level of quality and service.
During the week of September 10th through the 14th, the GMN Aerospace team participated in another value stream team (VST) event with The Boeing Company, this time focusing on the front-end process flow. The goal of this event was to reduce overall processing time between the Aerospace document review process and the art department by 50%, a flow that is critical for keeping things running smoothly through the plant. Additionally, the group hoped to find solutions that would lead to higher on-time delivery and lower overtime, therefore increasing both external and internal customer satisfaction.
The VST team, led by Brian McCarthy from Boeing for the fifth time and made up of members from both the GMN Aerospace customer service and production teams, worked together to identify wastes and opportunities for improvement throughout the process. Using effective communication and open minds, the group found ways to reduce the current ten-day flow time down to just a quarter of day! But getting to that future state, a state that is proactive, digitally motivated, and based on collaboration and communication, will involve working a series of projects that were identified during the VST event. A number of those projects are already in process (or completed!) and are currently making a positive impact on the overall flow time, particularly between document review and the art department.
VST events are a fantastic way to not only improve existing processes, but also increase the knowledge and understanding of those processes. This VST event was no different. The team at GMN Aerospace is continually committed to making ongoing growth, learning, and communication an integral part of the culture here at GMN.
In March, The Boeing Company celebrated the production of its 10,000th 737 aircraft. This incredible milestone was commemorated at Boeing’s Renton, WA facility, which is also where the airplane was manufactured. A 737 Max 8, the 10,000th 737 was destined for Southwest Airlines, which was extremely fitting as Southwest is the leading customer for and top operator of the 737.
This monumental feat set a new Guinness World Record title for the “Most produced commercial jet aircraft model,” meaning that Boeing had topped itself, as this was a title that the company had already secured in 2006. In production for over 5 decades, the 737 airplane is the best-selling commercial passenger airplane of all time. Even with the remarkable number of planes delivered, over 4,600 737s still remain on order for Boeing, and this year, Boeing increased their 737 production from 47 to 52 airplanes per month.
With a partnership lasting over 20 years, GMN Aerospace has continually worked alongside Boeing to maintain our alignment with cost-down initiatives and production increases, as well as ensure on-time delivery with unparalleled quality and speed. Over the past two years, GMN Aerospace has provided the 737 program with several thousands of orders at over 99% quality.
Therefore, GMN Aerospace was honored when Boeing asked us to produce a commemorative placard for this event. This custom stainless steel placard was placed within the historic aircraft to immortalize this accomplishment.
A spin finish, also known as spotting or engine turning, is a mechanical metal decoration technique that creates visually-striking and repetitive circular patterns. The unique interplay of light as it reflects off the finished metal surface adds movement and enhances the aesthetic appeal of the part. Rising to popularity in the 1920s and 1930s, spin finish was frequently seen in the automotive industry, especially on dashboards and instrumentation panels. However, in recent times, this decorative finish has expanded its reach to include a broad range of industries such as aerospace, appliance, electronics, and more.
Our video below provides a look into the spin finish process accomplished at GM Nameplate’s (GMN) Monroe, NC Division. Primarily performed on aluminum or stainless steel, a mechanical spin finish is always applied on a flat sheet of raw metal. The metal sheet is first lubricated with oil to facilitate uniform spinning and prevent burning of the metal when the abrasive pad is applied. The abrasive pads are mounted on single or multiple spindles that descend on the flat surface to skin the metal in a circular, overlapping pattern. The extent to which the patterns overlap each other can be easily adjusted and altered. There are two types of spin finishes that can be applied:
- Drag spin - Once the spindle(s) descends on the metal, it literally drags across the surface while continuously blading the metal and creating overlapping swirls.
- Spot spin - Once the spindle(s) descends, it blades the metal from a targeted spot, ascends, and then descends again on a spot next to it, creating overlapping or isolated patterns.
The computer numerical control (CNC) spin finish machines at GMN can hold up to seven spindles at a time, and the diameter of each spindle can vary from a minimum of 0.5” to a maximum of 20”. The distance between each spindle and the speed at which they travel across the metal surface can be tailored to achieve different looks. Depending on the design intent, the swirling pattern can range from fine, to heavy, to coarse. Spin finishes can also be applied overall or selectively. For selective finishes, a resin is screen-printed on the metal, which protects the desired areas from the abrasive pad, thus creating contrasting looks within the design. Offering a range of sizes, depths, and pattern intensities, the cosmetic variations that spin finish can produce is truly vast.
Once the spin finish is applied, the metal sheet is run through a washing line to remove the oil from its surface. The sheet is cleaned, dried, and a clear or tinted coating is applied to the surface of the metal. As a subtractive process, spin finish takes away the inherent protective layer from the surface of the metal and hence adding a top coat is extremely crucial to seal the exposed metal for performance considerations. The sheets are visually inspected and then are ready to be formed into the desired shape. Decorative accents such as lithographic, screen, digital, and/or pad printing, along with embossed or debossed graphics, are often added to spin finished parts to further accentuate their beauty and allure.
With decades of custom manufacturing experience and printing capabilities under its belt, GMN has worked with several leading companies including Dell, Ford, Callaway, General Motors, Keurig, Fiat Chrysler Automobiles (FCA), and Vaio to create stunning spin-finished nameplates and components. Watch the video below to see the spin finish process in action.
GMN recently opened a new, cutting-edge bonding and integration operation in Taiwan. Located in the Kaohsiung Science Park, this 322,000-square-foot facility offers liquid optical bonding (LOCA) and integration for any display, touch screen, or decorative cover glass component, with exceptional efficiency and cost-effectiveness.
We pursued this expansion of GMN’s global services to better align our supply chain with our customer’s bonding and integration needs. To bring this well-rounded and highly-skilled operation into existence, GMN teamed up with Mildex Optical, a long-term touch screen partner. On top of GMN’s existing domestic front panel integration services in Seattle, WA, the addition of this international bonding option allows us to deliver an even more diverse spectrum of solutions for projects that are best suited for bonding in Asia. As a result, we can accommodate a wider range of customers and projects, and better cater to the exact needs of our customers.
Advantages to GMN’s international bonding operation
Since most display and touch screen components are manufactured in Asia, this Taiwan operation allows for manufacturing, bonding, and even assembly to all take place within a close vicinity. Through GMN’s new bonding and integration facility, our customers can take advantage of several benefits including:
- Simplified logistics
- Shortened lead times
- Reduced freight, labor, and component costs
- Accelerated time-to-market
- High-volume production
- Supply chain optimization
GMN pursues the best solutions for our clients’ global manufacturing needs, which involves driving affordability within the supply chain. In addition, by eradicating the need for multiple shipments of materials internationally, this new operation will help to reduce carbon emissions and lower the carbon footprint of a project.
Unwavering quality and service
GMN is fiercely dedicated to providing superior quality and service to our customers, and at this new Taiwan facility, our customers can expect the same level of quality as they experience domestically. For decades we have worked with display integration and bonding technologies for applications in industries spanning from medical, to agriculture, to aerospace. Additionally, as a licensed converter of DuPont’s Vertak® bonding technology, GMN can supply customers with the latest in LOCA display enhancements.
This new venture enables GMN to offer customers the convenience of local service, with the worldwide access to custom solutions. We will work with our customers to select and integrate the most fitting touch screen, display, or decorative cover glass for their application. GMN continually strives to go above and beyond to meet the needs of our customers, which we will continue to do with the addition of our new bonding and assembly operation in Taiwan.
For more information on our front panel integration and bonding capabilities, click here.